Shipping and Delivery Policy

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

 

 Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

 

Unless there are exceptional circumstances, we make every effort to fulfill your order within 10  business days of the date of your order. Business day  mean Monday to Friday, except holidays.

 

Shipping costs

 

Shipping  fixed charges of Rupees 200/- will applicable for any domestic shippement 

 

Trace Order

 

You will receive an email with your tracking number once your package is shipped. You can also view your tracking number by logging in and clicking "Sign in" then "Order Tracking"

 

Damaged Items in Transport 

 

If there is any damage to the packaging on delivery, contact us immediately at: info@newlightbooks.com

 

 Questions

 

If you have any questions about the delivery and shipment or your order, please contact us at :info@newlightbooks.com